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Optimize IT Quality Services

Every organization aims to have excellent customers’ satisfaction. In this digital era, IT holds an important role in realizing the excellent service for customer. Management expects IT can deliver the best experience for customers in order to have their trust and uphold the reputation. IT Service Management (ITSM) helps organization and its business to maintain the end-to-end services, satisfying not only customers but also stakeholders. ITSM takes part in managing processes, people, and technology used for service and operation of an organization.

How Far Your IT Service Deliver Impact?

Adopting the Right Process and Shifting Focus to Customer Needs in Your IT Services Be Excellent in Digital Transformation with our ITSM best practices and consultancies


service ITSM Multimatics

Project Multimatics IT Maturity Assessment Consultancy Mandiri Investasi
IT Maturity Assessment Consultancy | Mandiri Investasi

Project Multimatics Implementasi ISO/IEC 20000 Mandiri Investasi
Implementasi ISO/IEC 20000 | Jasa Raharja

Project Multimatics IT Maturity Assessment Mandiri Investasi
IT Maturity Assessment | Mandiri Investasi

Project Product and System Development for MyIM3 Tech Stream Indosat Oredoo
Product and System Development for MyIM3 Tech Stream | Indosat Oredoo

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AXA Tower 37th Floor
Jln. Prof. Dr. Satrio Kav.18 Setiabudi, Kuningan
South Jakarta, 12940 Indonesia

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Phone: +6221 300 56 123
Fax: +6221 300 56 124

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